Reach new heights
Start your online course today!
Skill up and have an impact! Your business career starts here.
Time to start a course.
1
Oskar General Tradign
Master
•
2520 xp
2
Marc Demo
Master
•
2500 xp
3
Joel Willis
Newbie
•
30 xp
CS & Sales Interactive Training - Techniques
- The Power of First Impressions:
- Discussion: How does a first impression impact a customer's experience?
- Activity: Brainstorm techniques for making a positive first impression (e.g., warm smile, eye contact, welcoming greeting).
- Roleplay: Practice crafting welcoming introductions with a focus on genuine friendliness and product awareness ("Hi there! Welcome to [Store Name]! We have a fantastic selection of [products] today. Are you looking for anything specific?").
3 hours 5 minutes
3 steps
CS & Sales Interactive Training - Techniques
- The Power of First Impressions:
- Discussion: How does a first impression impact a customer's experience?
- Activity: Brainstorm techniques for making a positive first impression (e.g., warm smile, eye contact, welcoming greeting).
- Roleplay: Practice crafting welcoming introductions with a focus on genuine friendliness and product awareness ("Hi there! Welcome to [Store Name]! We have a fantastic selection of [products] today. Are you looking for anything specific?").
3 hours 5 minutes
3 steps
My Cart