Discussion: How does a first
impression impact a customer's experience?
Activity: Brainstorm techniques for
making a positive first impression (e.g., warm smile, eye contact,
welcoming greeting).
Roleplay: Practice crafting
welcoming introductions with a focus on genuine friendliness and product
awareness ("Hi there! Welcome to [Store Name]! We have a fantastic
selection of [products] today. Are you looking for anything
specific?").
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Great stories have a personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assist with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.
Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.
Great stories have a personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assist with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.
Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.
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